Please make sure to provide the correct account info and the correct platform.
Usually, our customers provide details from the wrong platform.
If you’re on Steam, please don’t provide Social Club Account Details. It won’t work.
We will need your Steam Login (Not E-mail) and Password. Please make sure to disable the steam guard.
How do I disable the steam guard? You can watch a video on how to disable it.
If you are on Social Club, we will need your Social Club Email and Password.
We will need your Epic Games Email and Password if you’re on Epic Games.